Shipping policy
I am a one man show, so while I will do my best to get your orders shipped out ASAP, it might take me a bit of time to lovingly package and send out your goods. Thank you for your patience!
Generally, I will try to process your order within 5-7 business days. Let me know if you need something expedited! I use USPS for domestic orders and DHL for international orders.
Shipping Rates
Shipping is calculated at checkout based on your location and order size.
I offer free U.S. shipping on orders over $60!
Tracking Information
You’ll receive a tracking number once your order is shipped (if tracking is included with your shipping method). I am not responsible for packages lost or damaged in transit.
Stickers shipped in stamped envelopes may not include tracking.
International Orders
Buyers are responsible for any customs or import duties.
I am not responsible for delays due to customs.
Missing or Delayed Orders
If your order hasn’t arrived after the estimated delivery window, please contact me at dayi@ouch.studio with your order number. I'll my best to help!